You should always strive to be polite in business emails. That’s why you’ve tried using “it’s my pleasure to help you,” after all.
However, is it the most effective phrase to use professionally?
You can say “it’s my pleasure to help you” in a professional context. It’s a formal phrase that works best when talking to clients and letting them know that you are on their side.
It works best in spoken English. So, you can’t use it in an email, as it sounds more natural when you say it rather than write it.
This example will show you how it works:
It’s my pleasure to help you, Steven. Let me know if I can do anything else.
Pros
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“It’s my pleasure to help you” is a good phrase, but it’s limited in its effectiveness. So, we’ve gathered some alternatives that will work better in different situations.
Read on to learn more about what to say instead of “it’s my pleasure to help you.” You can also read through the examples to see how each one applies.
You can’t go wrong with “I am happy to help.” It’s one of the best formal phrases to include in a business email. It shows that you’re happy to help someone (mainly because it’s your job to do so).
Generally, a phrase like this works really well when emailing customers. It shows you’re happy to offer your services and want to make things as comfortable as possible for them.
Here is an email example to help you understand it better:
Dear Mr. Kennett,
Thank you for reaching out today and asking for help. I am happy to help in whatever way I can.
All the best,
George Martin
You could also use a more friendly alternative to “it’s my pleasure to help you.” We recommend “always happy to lend a hand” when emailing clients. It shows you have a more personal connection with them.
Of course, this phrase is better in friendly situations rather than formal ones. We only recommend using it when you have a good working relationship with your client before sending it in an email.
This sample email will also show you how to use it:
We’re always happy to lend a hand here. We hope you’ll be writing to us again soon to tell us how well you’re doing.
Kind regards,
Ben Langley
Sometimes, colleagues rely on you to help them with their tasks. You could say “you can always rely on me” to show that you’re always happy to offer your help to colleagues in need.
It’s a great way to build strong working relationships with those around you. So, if you want to try and improve your connections in the workplace, there’s nothing wrong with this synonym.
This email example will also help you:
I’m glad you asked me about this. You can always rely on me. Let me know if you need any more assistance.
If you want to offer your help in the future, you should use this phrase. It shows the recipient that you won’t mind if they email you later to ask for more help.
“Let me know” is a great way to start this phrase. It’s very polite and shows you expect an email if someone runs into more trouble.
Perhaps this example email will help you understand it:
You should always come to me with issues like this. I’m here to help, after all. Let me know if you need my help again.
Best wishes,
Freya Tate
Sometimes, you’ll benefit from the more professional language in your emails. It’s especially useful to use a phrase like “it’s my pleasure to serve” when emailing customers.
Many customers expect high-quality service. So, you might need to use words like “pleasure” and “serve” to deliver this.
While it might sound out-of-character outside of the workplace, it’s very important to include it in business emails. After all, it’ll show customers that you care about them and want what’s best for them.
Perhaps this sample email will help you with it:
Of course, it’s my pleasure to serve you today. What else can I do to help you with this problem?
Kind regards,
Ms. Howard
Another customer-friendly phrase is “pleasing you is my top priority.” It shows that you value your customers above everyone else, so you will do whatever it takes to make them happy and help them when they need you.
A phrase like this goes a long way to securing strong client relationships. It allows you to set up the foundations to encourage them to continue doing business with you long into the future.
Here is an email sample if you’re still not sure:
I hope you know that pleasing you is my top priority. So feel free to contact me when you need more help.
There’s nothing wrong with being proud to assist someone. It’s why customers keep returning to your business, after all. So, you should say “happy to be of assistance” after helping customers achieve their goals.
It’s a very approachable and polite phrase. You’ll have a lot of success with it after you’ve helped someone solve some issues.
Here is an example to show you how it works:
I’m very happy to be of assistance today. Is there anything else you might need from me?
Best wishes,
Sarah-Jane Tyler
You may have already done all you can to help someone’s initial query. However, that doesn’t mean your job is done. It’s always smart to ask if they need more help before you end your email conversation with them.
To impress a customer, you should ask “do you need any more assistance from me?” It shows you’re willing to help again if they need you.
Of course, they might not need anything else. They don’t have to reply to your email if they have nothing else to ask for.
However, leaving the email open-ended with a question like this encourages them to reply. That way, you can set up a better relationship with the customer in the long run.
You can also refer to this example to help as well:
Thank you for reaching out to me today and asking for help. Do you need any more assistance from me?
All the best,
Ronald
“Always here to help” is a great alternative to “it’s my pleasure to help you” which sounds more natural in a business email. We recommend using it when emailing your boss to show that you’re a diligent employee and want to do what you can to assist them.
You can also add “I am” or “we are” before the phrase if you find it suits the situation better. All of the following are correct as independent sentences:
This email example should also help you:
I am always here to help, regardless of the problem you may have. So, what can I do for you today?
Best wishes,
Kirk Moonstone
